Unpod gives revenue and service teams autonomous agents that hold context between touches, act in your business systems, and keep the experience human.





Five motions, one runtime - start with one and add the next without rebuilding. The same loop runs a campaign or a service desk: Discover finds the moment, Context knows who it belongs to, Converse runs the conversation, Closure ends it with the business state correct - while Publish keeps answering in public, in parallel. The order marks the common path, not a required one.
Unpod helps teams show up on every channel and finish what the conversation started.
Answers, qualifies intent, books the slot, hands off warm - every step written back to the journey.
Voice, WhatsApp, SMS, email and web chat run on one journey - add a channel without rebuilding the agent.
Move from one-off conversations to proactive interactions that build relationships and deliver business outcomes.
Calendar, CRM, inbox - real actions under policies that travel with the journey, verified before it closes.
What the runtime handles in production.
Pin storage to US, EU or India regions. Your choice, per project.
TLS in transit, AES-256 at rest. Bring your own KMS keys.
Streams aren’t stored by default. Opt in only if you need recordings.
Transcripts train your own model when you ask. Never a shared or third-party one.
The leading conversational AI platform for businesses.
Attach a number to an agent, set concurrency, hit publish. No engineering sprint, no vendor call.
Every live call is scored Healthy, Warning, or Danger the moment it needs attention - not after the customer hangs up.
Auto-generated summaries, sentiment, tone, and outcome for every conversation - skip replaying the recording.
Call volume, sentiment, and outcomes across every agent and number, broken down to the hour.
Inbound vs outbound volume, wallet balance, and spend, all in one view across every active number.
Unpod scores risk, sentiment and outcomes in real time across every voice agent you run - this is exactly what your ops team sees, live, across the real Unpod screens.
Reminder calls that used to sit in a dialer queue for days now go out the moment a payment is due — and borrowers actually pick up.
Booking your Panchakarma slot now, does Tuesday morning work?
We attach a number to an agent, hit publish, and it's live. No SIP configs, no vendor calls, no waiting on a sprint.
Every call gets scored the moment it needs attention, not after the customer hangs up. That alone changed how our floor operates.
Transcripts train our own model when we ask — never a shared one. That was the line item that got security to sign off.
Refund status updates that used to take a rep twenty minutes on hold now go out the second the ticket closes.
Thanks for calling Meridian Dental, this is Zara.
KYC follow-ups run on their own now, and the ones that fail twice get flagged before they turn into a compliance problem.
Every reorder call sounds like the same friendly rep, whether it's 2pm or 2am, and it never forgets the ceramic pot upsell.
Guests ask about retreat dates at any hour and get an answer that's actually correct, instead of whatever the front desk remembers.
Reminder calls that used to sit in a dialer queue for days now go out the moment a payment is due — and borrowers actually pick up.
Reach a person on the channel they use. Hold context across a journey that waits. Take the next authorized action. Know that it landed.