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Realtime voice + messaging infrastructure. An open-source conversation framework and CPaaS, on metered telephony + speech - so any agent can call and text the real world.

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© 2026 Unpod.ai · All rights reservedMade in India ❤️ · Built for the world

The open-source AI contact center.

A self-hostable, AI-native contact-center platform. Give every agent a phone number, handle voice, WhatsApp and email, and run it on your own infra.

Start Building →Read the docs
How it works

Stand up a contact center, in four steps.

Build the agent, connect your channels and self-host it — or run it on Unpod Cloud.

  1. 01

    Build your agent

    Shape behaviour, prompts and workflows in the visual, no-code studio.

  2. 02

    Connect channels

    Wire up voice, WhatsApp and email through one agent interface.

  3. 03

    Add knowledge

    Upload documents so agents answer from RAG-grounded context.

  4. 04

    Deploy & monitor

    Self-host with Docker or run on Cloud, then track every call live.

Capabilities

A full contact center, on your terms.

Build agents in a visual studio, meet customers on every channel, and self-host the whole thing - or run it on Unpod Cloud.

Studio

Agent Studio

Visual, no-code builder for agent behaviour, prompts and workflows.

  • No-code builder
  • Prompts + workflows
  • Instant preview
Omni

Multi-channel

Handle voice calls, WhatsApp and email through one agent interface.

  • Voice
  • WhatsApp
  • Email
Numbers

Built-in telephony

Dedicated phone numbers with SIP trunking and intelligent call routing.

  • Dedicated numbers
  • SIP trunking
  • Smart routing
RAG

Knowledge base

Upload documents and let agents answer from RAG-grounded context.

  • Doc upload
  • RAG answers
  • Grounded replies
Analytics

Call analytics

Real-time dashboards, conversation logs and performance metrics.

  • Dashboards
  • Conversation logs
  • Metrics
Automation

Workflow automation

Trigger scheduling, CRM updates and notifications straight from conversations.

  • Scheduling
  • CRM updates
  • Notifications

Own your contact center.

Self-host the full AI contact-center platform, or run it on Unpod Cloud. MIT-licensed, billed against Unpod infra only when you go live.

Start Building →View on GitHub
✓ MIT licensed✓ Self-host · Docker✓ Voice · WhatsApp · Email
Contact Center · Unpod